Shipping policy
Shipping Policy
Thank you for shopping with Alexandra G. Jewels.
Processing Time
Each piece is carefully handcrafted with attention to detail. Orders are typically processed within 3-5 business days. Custom or personalized orders may require additional processing time, which will be communicated before production begins.
Shipping
We currently ship throughout the United States.
Shipping costs and estimated delivery times are calculated at checkout based on your selected shipping method and destination.
Once your order has shipped, you will receive a confirmation email with tracking information.
Delays
While we do our best to ensure timely delivery, Alexandra G. Jewels is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our control.
Incorrect Shipping Information
Please verify that your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us as soon as possible. We'll do our best to update your order before it ships.